Small trucks with a gross vehicle mass (GVM) up to 8 tonnes. Any towed trailer must not weigh more than nine tonnes GVM
Buses that seat more than 12 adults including the driver and a GVM up to 8 tonnes
The vehicle we use for a Medium Rigid licence course is a 2015 model Hino 300 series, which has a GVM of 8500kg. When we purchased this truck, we had the option of specifying one of three GVM options;
4495kg (Car licence)
6500kg (Light Rigid licence)
8500kg (Medium Rigid licence)
As as a training company we want to provide the best value for money to our customers. We do this by offering a Medium Rigid licence for customers who require a Light Rigid licence. It doesn’t cost more than a Light Rigid licence course and the training and assessment is not more difficult. As explained above, the trucks are often the same size.
Our training and assessment vehicle is fitted with an automatic transmission and a range of safety features that are usually only found in cars.
The Driver Knowledge Test (DKT) is the same for Light Rigid licence and Medium a Rigid licence classes, but the Learner logbook must specify the class you are upgrading to.
If you’re considering a licence upgrade, see our FAQ page for the process and call us on 1300521289 for more details.
Preparing for the truck license DKT is the first stage of your journey to achieve a truck license in NSW.
A convenient way to prepare for the truck license DKT is to install an app. Many of our customers have reported that these apps greatly assisted them to achieve the truck license DKT.
Using a Question bank is another great tool that allows you to see all the possible questions and to focus on the questions that you may not properly understand. We have links (see links tab) to the Question Bank for the truck license DKT you may wish to achieve.
Reading the Heavy Vehicle Driver Handbook is also highly recommended as an aid to prepare for the truck license DKT. The Load Restraint Guide is packed with very useful information and whilst you may not need too much of the content pre DKT, we suggest that you do spend the time to read the resource, before you work as a truck driver.
Once you have prepared, you are able to make a booking using the ServiceNSW ‘Book a test’ portal. If the test date they offer is not early enough to suit your needs, we suggest you call them on 137788 and try for an earlier test slot. Call our team on 1300521289 if you’re still having trouble getting a truck license DKT in a reasonable amount of time and we may be able to assist.
See our FAQ page for other information that may assist you.
Click the icon below to download the appropriate smart phone app, and prepare for a truck license DKT the easy way.
We at ALLTRUCK DRIVER TRAINING have been in the heavy vehicle training insdustry since 1980, but only since 2012 have we been an Roads and Maritime Services (RMS) approved Registered Training Organisation (RTO).
Across all of NSW, there is only approximately 30 approved RTOs, but still the heavy vehicle training industry is flooded with heavy vehicle driving instructors, many of whom who only work on a casual basis. For these people to be in business, they pay ongoing fees to approved companies like ALLTRUCK DRIVER TRAINING.
How does being an RMS approved RTO benefit our customers?
Authorised contact with specialised RMS team – We consider this one of the most important aspects of being an approved RTO. We are able to received authorised reasonable adjustments and assessment detail amendments, with very short notice. Procedure is in place preventing heavy vehicle instructors from contact HVCBA scheme management directly, as RTO administrators are the most appropriate people to handle these communications.
Mandatory complaints and appeals mechanisms – Fortunately for us we don’t have complaints or appeals but the policy and procedures are in place explaining clearly how these matters are handled. Sadly, when dealing with companies that are not approved, you risk these cowboys riding-off into the sunset with your hard-earned cash.
Dedicated office staff – So much goes on behind the scenes to ensure that we provide excellent service to our customer. We have a Manager who is dedicated to enquiries, enrolments, and accounts. Another Manager dedicated to records and archiving, and a third who handles staff training, compliance, and techincal support. So when you’re enquiring about a truck licence with us, you can be sure that you have our full attention. Amazingly, many of our competitors will take your enquiry whilst they’re training someone. So unprofessional!
All staff are in-house – This factor is another really important one for customers. The reasons are simple; external contractors often don’t care about customer service, as they aren’t really their customers. Our team of five assessor are all full time staff and work exclusive with ALLTRUCK DRIVER TRAINING.
Quality indicators and continuous improvement – Most of our competition wouldn’t know what this means. I say that with due respect, as most aren’t RTOs, so they have no requirement to follow these principles or implement these programs. Essentially, we survey our customers at graduation, and seek quality and quantitive data. We collect, analyse, and then act on this data. Our staff all know that we measure customer satisfaction and set out to receive positive feedback from the work they do.
WARNING – For all your HEAVY VEHICLE TRAINING needs, we strongly reccomend that you only deal with approved RTOs like us, listed on the RMS website. See here.